Welcome to Twins By Candeur ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit twinsbycandeur.com (the "Site") and interact with our real estate services.
By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Data
We collect personal information you voluntarily provide when you:
- Submit inquiry forms or contact us (e.g., name, email address, phone number)
- Sign up for newsletters or updates
- Provide property preferences or lead/contact information
Examples include:
- Full Name
- Email Address
- Phone Number
- Property interests
- Messages / questions
b. Automatically Collected Information
We collect certain information automatically when you visit the Site:
- IP Address
- Browser type and version
- Operating system
- Pages visited
- Time and date of visit
- Referring website
- Device information
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for purposes such as:
- Responding to your inquiries
- Providing customer support
- Sending updates, newsletters, promotions
- Personalizing your experience
- Improving the Site and services
- Analyzing usage trends and preferences
- Legal compliance and protection of rights
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Recognize returning visitors
- Understand user behavior
- Improve website functionality
You can control cookies through your browser settings; however, blocking cookies may limit some Site features.
4. How We Share Your Information
We may share your data in the following cases:
- Service Providers: Third-party vendors who help operate the Site (e.g., hosting, analytics)
- Business Transfers: If the business is sold, merged, or restructured
- Legal Requirements: If required by law, legal process, or government request
- Protection of Rights: To protect our rights, safety, or property
We DO NOT sell your personal information.
5. Third-Party Links
The Site may contain links to other websites. We are not responsible for the privacy practices or content of such external sites.
6. Data Security
We implement industry-standard practices to protect your personal information. However, no transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access your personal data
- Correct or update your data
- Delete your data
- Restrict processing
- Object to marketing communications
To exercise these rights, contact us using the details below.
8. Children's Privacy
The Site is NOT intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have data from a minor, contact us to remove it.
9. Updates to This Policy
We may update this Privacy Policy. The "Last Updated" date will reflect changes. Continued use of the Site after changes constitutes acceptance.
10. Contact Us
If you have questions or requests regarding this Privacy Policy: